Outcome of the 2019 Satisfaction Survey: the popular ports in the Riviera Ports network

Sep. 2019
Port of Cannes
Port of Golfe-Juan
Port of Antibes - Gallice
Port of Antibes - Vauban
Port of Nice
Outcome of the 2019 Satisfaction Survey: the popular ports in the Riviera Ports network

During the 2019 season, users of the Riviera Ports network were asked to complete a satisfaction survey. Satisfaction surveys are a way for port managers to take stock of the customers’ needs and expectations, their level of satisfaction and the overall management of ports. They collect genuine feedback on the use of each port and its visitor numbers.

Conducted according to various criteria, this survey endeavours to take stock of the network ports, including reception and service quality and the Privilèges service quality. And the outcome is very positive as 90% of users say they are satisfied with their stopover in our ports, leisure boating and yachting combined.

Fantastic reception, perfect services and professional teams are comments often made to describe the network ports which over 70% of users say they would recommend.

 

Key figures:

Leisure boating: 90.2% of users satisfied / 76.7% of users say they would recommend the stopover port

Yachting: 91.2% of users satisfied / 77.5% of users say they are very satisfied with their stopover

Adresse: 
France

COMMENTAIRES SUR CETTE ACTUALITE

Retrouvez toute l'actualité de Riviera Ports sur notre page Facebook en cliquant ici